Android IT Apps – Part 2: Dell Service Tag


(Last Updated On: May 1, 2014)

Image representing Dell as depicted in CrunchBaseImage via CrunchBaseI found 2 apps in the market that semi-fit my requirements for this type of app.  I needed an application on my phone that could get information about a system by inputing the Dell Service tag (most of my systems are Dell, since we have a contract with them).

Dell Service Requester – This app requires you to enter the service tag and tap the query button in order to retrieve the information from the dell website.  It worked the first time I used it and subsequently, whether because of my phone configuration or some other reason, it quit (force close with a report option) every time I tapped the query button.

Dell Service Tag Scanner – There are 3 buttons available when you open the app: Save, Scan Barcode, and Fetch Warranty Info. This app allows you to enter the Service Tag manually, use your phone to scan the bar code (although I had some trouble with this feature – maybe because my hands are not steady enough), and even save the tag by giving it a name.  If you save the tag you then only have to tap the tag name to automatically enter it again (very nice feature).  I find I use this one much more often than the requester app (especially since that one usually crashes itself).

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